FREQUENTLY ASKED QUESTIONS
After you complete your reservation through our booking system, you will receive an email confirmation with details of the reservation. Upon arrival, you will be required to complete paperwork signing and check in with us. After your check-in, all riders picking up their vehicles will be required to go through a 5-10 minute orientation, which will cover all aspects of proper operation of your vehicle.
If the bike you choose doesn't fit you or your riding style, we'll get you on a bike suited for you.
Some of our e-bikes have gears; however, riders do not need to use the gears if they do not wish. Gears are only needed if the motor is not used.
Renters are recommended to stay along bike trails, but all renters do have the freedom to go where they wish. We require all renters to stay within the Wilmington city limits.
Booking is easy! Simply visit our BOOKING page to complete your reservation.
If you happen to break down or have trouble starting your vehicle, you can call us at (910) 474-0003. We will alert one of our crew members that you are experiencing start-up issues. At the beginning of every rental, we also go through a complete tutorial with every rider on all of the operating basics of your vehicle.